
Dear Wicked EH Customers, Firstly, we truly hope that you and your loved ones are safe and have sustained minimal impacts from Hurricane Fiona. The devastation that our beautiful island has sustained is truly unbelievable. Our thoughts have been with you and all islanders as we weathered through this storm to the best of our ability. We have been fortunate that not only did our towers make it through the storm seemingly unscathed, our power back ups have held and kept our network live. If you have power and your equipment was......
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We are thrilled to announce we are providing additional capacity with no increase in pricing to our customers. MORE SERVICE – SAME MONEY On March 10th, 2019 we completed a network-wide upgrade that increased bandwidth and decreased latency. This increase in service is the result of six months of specific development to our proprietary software and core technologies. It is in our company DNA to provide high-quality internet while maintaining the best customer service and technical support for our customer base. Please stay tuned to our social media channels and......
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On March 15th, 2019, our provincial government announced it has awarded two national telecommunication giants (Bell and Xplornet) close to 40 million dollars of taxpayers’ money while excluding all local Internet Service Providers (ISP’s). These grants have been awarded with the intention to fix the rural internet problem on Prince Edward Island (PEI). How does this affect me? Why should I care? Previously, Bell and Xplornet have been given more than enough of taxpayers’ money and/or infrastructure to establish themselves on PEI yet we still have approximately 30,000 underserved households. This is......
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We respond to questions on CBC Radio One regarding the CRTC ruling stating that broadband internet is now a basic service for Canadians. Listen above!...
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